Terms & Conditions

Last updated: August 27, 2024

TERMS AND CONDITIONS (“TERMS”)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.brucejack.com website (the “Service”) operated by Appelsdrift Farm (PTY) LTD (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Delivery Fees

Delivery fees are not included in the purchase price of our wines and are applicable on all orders below R1500.00 in main city centres (Cape Town & Johannesburg) and all orders from other areas and outlying regions.

Please select the correct delivery region so you will be charged correctly.

We reserve the right to invoice for incorrectly marked delivery regions.

Delivery times are usually within 3 days in Gauteng and Cape Town central.

All other areas usually take 5 to 10 working days.s

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Appelsdrift Farm (PTY) LTD and its licensors. The Service is protected by copyright, trademark, and other laws of both the South Africa and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Appelsdrift Farm (PTY) LTD.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Appelsdrift Farm (PTY) LTD.

Appelsdrift Farm (PTY) LTD has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Appelsdrift Farm (PTY) LTD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation Of Liability

In no event shall Appelsdrift Farm (PTY) LTD, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Appelsdrift Farm (PTY) LTD its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.


JACK IN THE BOX WINE CLUB TERMS & CONDITIONS (“TERMS”)

These terms and conditions relate to the Jack in the Box Wine Club.

Membership

Members are required to purchase one of our three Wonder Boxes listed below on sign up, to be eligible for membership to the Jack in the Box Wine Club:


Jack in the Box Club Benefits


Payment

Payment is via the commerce platform brucejack.com and via credit card only. If a payment does not go through, delivery will not take place until it is paid.  If there is a credit card or payment issue, please contact us at orders@thedrift.co.za and we can help or send you a manual invoice for EFT payment.

Deliveries

Delivery is excluded for all boxes and will be added to your cart at time of purchase.

Please select the correct delivery region so you will be charged correctly.

We reserve the right to invoice for incorrectly marked delivery regions.

Delivery times are usually within 3 days in Gauteng and Cape Town central.

All other areas usually take 5 to 10 working days.

Cancellation

Membership can be cancelled at any time without penalty. Cancelling your memberships will immediately end your club benefits.

  1. Log in to your account:
  2. Under Memberships, click cancel membership.

If you have any trouble please send an email to catherine@thedrift.co.za.

Returns & Refund Policy

We do our best to make sure that all our products presented on the wine clubs come with a detailed description and images, and are of the highest possible quality, so that you can shop with confidence. If you are still not satisfied with the item you have received, you may return it within 14 days at your expense, for any reason, for a full refund. If the product is damaged, defective or does not match the order, we will collect and refund or replace it at no cost to you. Note that all returns are subject to the conditions below.

When you receive your order, it is IMPORTANT that you check to make sure everything is in good condition (i.e. not damaged or defective) and let us know right away if there is a problem with your order.

What can I return?

Damaged, defective, or incorrect products

If the product you have received is damaged, defective, not fit for its intended purpose or does not match the order, we will collect and refund or replace it free of charge, provided that you notify us of the issue within 7 days of delivery, and the item is intact (other than initial damage) and in its original packaging.

Please contact us via orders@thedrift.co.za to notify us of the issue, and we will arrange a replacement.

After 7 days, we will only accept returns for defective products if the defect can be shown to have existed before the product was delivered.

Returns for any other reason

You may return your product for a full store credit or refund if you do not want the product for any reason within 7 days of delivery but will have to cover the cost of return delivery yourself. Returns are eligible provided that:

How do I arrange a return?

If your product is eligible for a return, please begin by contacting orders@thedrift.co.za immediately. Provide as much information as you can about the problem, including:

One of our representatives will respond to you as quickly as possible and will provide details of how we will collect the product or the address to which you can send it to.

Please DO NOT DISCARD ANY ITEMS unless you have been directed to do so by one of our representatives.

Returns will be refunded as credit for the next purchase or returned via refund on the portal.

Privacy Policy